Cyberstalking, Cyberbullying, and Cyberharassment Resources

A November 29, 2010, article by Ms. Smith in Network World titled Free Speech, Privacy & Cyberstalkers—Help For Those With Personal Cyberstalking Terrorists, describes three types of Internet harassment: cyberstalking, cyberbullying, and cyberharassment. This article provides helpful tips and resources for individuals, family members, fiduciaries, and their advisors who are dealing with online harassment.

As the article points out, it can be difficult to track down the sources of these bullying, stalking, and harassing activities in the digital world, and local law enforcement may not have the training or resources to help. The article suggests contacting Working to Halt Online Abuse or the National Center for Victims of Crime for assistance.

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92% of Children Under Age Two Have a Digital Presence on the Internet

In a September 2010 study by AVG Technologies and Research Now, they found that, in the United States, 92% of children under age two have a digital presence on the Internet, including digital photos posted online. According to AVG Technologies, they polled mothers who have Internet access in the United States as well as nine other countries (link). Among these ten countries, a child has a digital presence on the Internet at the age of six months on average!

Other interesting conclusions from the September 2010 study are that:

  • 34% of U.S. mothers upload images of their prenatal ultrasound scans;
  • 33% of U.S. mothers upload images of their newborn within weeks of being born;
  • 6% of U.S. mothers give their baby an e–mail address; and
  • 6% of U.S. mothers give their baby a social network profile.

It was not part of this study, but I have talked with people who have registered domain names for their children (e.g., when they are born. I wouldn’t be surprised if some tech-savvy parents consider the availability of a domain name for their child when choosing the child’s name!

When doing estate planning for passwords, online accounts, and other digital property, it’s important to include the accounts and digital property a person may have for their children, their own parents, and other family members. With this study’s conclusion that a child may have a digital presence on the Internet starting at the age of six months on average (and the child may even have ultrasound images posted before birth), we need to start planning for passwords and digital property early!

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Estate Planning for Web Pages and Blogs

If a person becomes incapacitated or dies, look for any Web pages or blogs that the person operated. As most people know, a blog is a personal or business Web page with posted news items, reviews, or personal comments about a particular topic. For example, Politico is a popular blog with updates about Washington politics.

The content on personal Web pages and blogs may have sentimental value to family members and friends. Most of this content is available to anyone over the Internet, as long as the Web page or blog hosting agreement remains in force and the fees for hosting, if any, are paid. As with other Internet accounts, whether the passwords to update the content of these personal Web pages and blogs can be reset and whether the accounts can be transferred depends on the hosting company’s terms of use agreement.

Personal Web pages and blogs can generate revenue, which can make them valuable assets. These sites may generate revenue by selling advertisements on their pages—this revenue is typically based on the volume of unique visitors and the number of pages that they view. Some advertisers pay only for the actual number of times a visitor clicks on the advertisement link, regardless of how many visitors see the ad. Personal Web pages and blogs probably will not generate significant advertisement revenue.

On the other hand, highly popular Web pages and blogs can be very valuable. Celebrity gossip Perez Hilton runs a blog that generates advertising revenues of $6.2 million per year, and the blog was worth an estimated $44 million in 2009 (link). Yet, without Perez Hilton, the blog may be worthless.

If a person’s Web pages or blogs have financial value, these pages and their contents should be appraised and included on the inventory of assets for the person’s guardianship, conservatorship, probate estate, or revocable trust. There are free services on the Internet to estimate value, and there are commercial appraisal companies that will estimate the value of the Web page or blog. Keep in mind that the domain name (e.g., ““) may have a separate value than the content (text, pictures, videos, music, etc.) hosted at that domain name as Web pages or a blog. The person may own the domain name where the Web pages or blog is hosted, or the Web pages or blog may be hosted at a domain name that someone else owns. For example, the domain “” hosts blogs for free on its domain name. So, make sure that any appraisal you obtain values the Web page and blog content separately from the domain name, if applicable.

Also consider that there may be value in the person’s intellectual property rights in the contents of the Web page or blog. For example, on August 25, 2002, Julie Powell started blogging about her year of cooking dishes from a Julia Child cookbook, and she then turned her blog into the book Julie & Julia and eventually a 2009 movie starring Meryl Streep.

Finally, if a person is critically ill or incapacitated, the person’s Web page or blog may be a convenient way to inform family members and friends of the person’s medical status and progress. If the person does not already have a Web page or blog that would be suitable for this purpose, CaringBridge is a non–profit Web service that allows family members to post updates about a person’s critical illness and allows friends and family members to reply with messages of care and support. According to their Web site, 500,000 people per day use CaringBridge.

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Estate Planning for Online and Electronic Financial Accounts

After obtaining access to a person’s e–mail accounts and U.S Mail deliveries, another important step in dealing with the person’s incapacity or death is to locate information about the person’s financial world. In the digital world, Intuit’s Quicken and Microsoft’s Money are the two leading personal financial software programs, and they are a good place to start looking for information about a person’s assets and liabilities. However, that Microsoft Money is no longer offered for sale. In addition to software programs on a persons computer, online personal finance Web sites are also available to track personal finances, such as Tax return software, such as TurboTax, TaxCut (also called H&R Block at Home), and Tax Act, as well as electronic copies of tax returns, are also excellent sources of a person’s financial information.

Not only banks, but also brokerage firms, credit cards, lenders, and other billers increasingly are offering Internet accounts that can be used to check balances, pay bills, and review statements. After these financial accounts are identified, Internet access to the accounts may be convenient for family members and fiduciaries, but Internet access is not necessary. Instead of obtaining Internet access to financial accounts when a person becomes incapacitated or dies, the appropriate fiduciary instead can contact the financial companies in person or by mail to arrange for convenient access to statements, to authorize control or transfer of assets, and to pay for liabilities. It is also important to check on automatic deposits and bill payments as soon as possible and stop automatic transactions, if necessary.

To prevent fraud or unauthorized access, it may be prudent to change the person’s passwords to the Internet accounts or shut off Internet access to those accounts entirely.

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Estate Planning for Domain Names

Registered domain names are the words, letters, or numbers that we use to refer to an Internet address, such as or An individual or business can register an available name with a domain name registrar for a fixed period of time, typically one or two years. If the domain name is popular or valuable, it is important to track down the individual’s domain names soon after incapacity or death. In an interview on National Public Radio’s All Things Considered program, broadcast on May 11, 2009, John W. Dozier, Jr., a Virginia attorney, described a case in which hackers stole a decedent’s domain names before the beneficiaries of the estate knew about them. In that case, the law firm was able to help the estate recover all of the domain names.

If the family members or fiduciaries want to retain an individual’s domain names, it’s important to check when the domain names expire using a “whois” service available at almost any domain name registrar’s Web site. If you do not know which domain names an individual owns, some companies, such as, offer a fee based search of domain names by the registrant’s name, e–mail address, home address, or telephone number. But if an individual registers a domain name privately, these search tools may not find anything connecting the individual to the domain names. Look through credit card statements and checking account statements for annual payments to domain name registrars in order to find the companies that may have privately registered domain names on behalf of the individual.

The vast majority of domain names have little or no value to third parties. But a domain name can have significant value if it is a popular Internet search word or phrase, a word or phrase useful for selling goods and services, or a company brand name. According to midFlux, a company that provides domain name appraisals, some of the most valuable domain names that have been sold are ($7.5 million in 2005), ($7.5 million in 2006), and ($7.0 million in 2004). Some domain names have sold for even larger amounts. A domain name appraisal is not very expensive—usually $30 or less for a typical domain name. Note that a domain name is valued separately from the content of the Web page or other services offered through that domain name. If the family or fiduciary wants to sell the individual’s domain names, they can sell them on Internet sites dedicated to domain name sales, such as Sedo or Afternic, or they can be sold at general Internet marketplaces such as eBay.

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Study Finds Same Passwords Used on Multiple Online Accounts by Most People

While the results aren’t too surprising, BitDefender issued a press release on August 9, 2010, concluding that 75% of users that they studied had the same password for both their e–mail accounts and their social networking accounts (link).

Although this is bad news for the security of online accounts, it may be helpful for family members and fiduciaries who are dealing with a person’s incapacity or death. If the person did not leave behind a list of passwords for their online accounts, recovering one password (such as the e–mail password) may unlock the person’s other online accounts. However, exercise caution because some online accounts may lock out login attempts after a certain number of failed password attempts.

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Estate Planning for Video Games and Virtual Worlds

Family members and fiduciaries may not consider online video game accounts or accounts in virtual worlds to be valuable property, but they can be. With online video games, the time and effort involved in building a powerful character or accumulating virtual currency or items in the game has led to a real world market in the buying and selling of these video game characters as well as their virtual currency and items. Edward Castronova, associate professor of telecommunications at Indiana University, in a May 2009 interview with CNN, estimated that $1 billion per year is converted into virtual currencies, primarily for video games (link).

One of the most popular online games is World of Warcraft. In September 2007, a character in World of Warcraft sold for an estimated 7,000 euros (about $9,500 at that time) (link). If the incapacitated or deceased individual spent a significant amount of time playing any popular online video games, check whether the game character or virtual currency or items are valuable assets that should be inventoried and transferred.

In August 2010, The Nielsen Company released new research that online video games are the second most heavily used activity on the Internet in the U.S., accounting for 10.2% of Internet time (link). That puts online video game time ahead of time spent on e–mail (link). Social networking using Facebook, MySpace, LinkedIn, etc. accounts for 22.7% of U.S. Internet time (link).

The Pew Internet & American Life Project’s recent survey found 35% of adults who use the Internet play online video games, but only 2% visit a virtual world, such as Second Life (link). But individuals who are active in Second Life average about 40 hours a month in this virtual world (link). As with online video games, there is a real world market to buy and sell virtual world items among users. Second Life sells virtual real estate directly to users. Owning a small parcel of land in the virtual world is free, but an upwardly mobile virtual citizen can spend real dollars to live the virtual life of luxury. For $1,000 plus a $295 monthly maintenance fee, a user can buy his own private island from Second Life to own, control, and rent to other users (link). Top users transact business in the virtual world, such as selling virtual real estate, fashion items, and home furnishings. A handful of the most successful virtual entrepreneurs exchange their virtual currency for more than $1 million per year in the real world (link).

In December 2009, a person known as “Buss Erik Lightyear” paid $330,000 to own a virtual space station in Planet Calypso, which is a massively mutiplayer online role–playing game or MMORPG (link). The sale happened in an auction, with three people bidding over $300,000 for the virtual space station (link). The game allows exchanges between virtual currency and real dollars at a fixed exchange rate of 10 PED (virtual currency) to $1 U.S. dollar (link). Because this virtual space station is a popular in-game destination for other players (who pay virtual currency and virtual taxes), the buyer of the space station could get a real return on this purchase (link). In August 2006, another Planet Calypso (then called Entropia Universe) player who purchased a virtual asteroid in the game grossed $100,000 in revenue in the first eight months (link). More recent statistics show that the same virtual asteroid produced approximately $64,000 in gross revenue in just the first four months of 2010 (640,000 PED = $64,000) (link).

So, estate planning for online video game accounts and accounts in virtual worlds is important, and family members and fiduciaries should carefully consider the value of these accounts when dealing with a person’s incapacity or death. Valuable online video game accounts and accounts in virtual worlds should be included in guardianship, conservatorship, estate, and trust inventories; income from these accounts should be included in individual, estate, and trust income tax returns; and the date of death value of these accounts should be included in federal and state estate tax returns.

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What to Do With a Decedent’s Twitter Account

Previously, I wrote about the popularity of social networking sites and the importance of planning ahead for a person’s incapacity and death with these accounts (link). Recently (link), Twitter’s Help Center added a new page about how to handle a deceased user’s Twitter account:

According to Twitter’s Help Center, they will not reveal or reset a deceased Twitter account owner’s password, and they will not reveal any private information about the account. However, Twitter will permit family members to close the decedent’s Twitter account and assist in saving the decedent’s public Tweets.

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Deceased Author Stieg Larsson Sells 1 Million E-Books

As I’ve mentioned before, when dealing with a person’s incapacity or death, the family members and fiduciaries should consider the value of the person’s digital intellectual property, including digital publishing rights for authors.

Last week, reported that deceased author Stieg Larsson has become the first author to sell over 1 million e–books through its Kindle Store (link). Amazon’s Kindle books can be read on home computers or portable devices like the Kindle, iPad, and iPhone.

Amazon now sells significantly more e–books than hardcover books (link). Their July 22, 2010, press release states that “Over the past three months, for every 100 hardcover books has sold, the Company has sold 143 Kindle books. Over the past month, for every 100 hardcover books has sold, the Company has sold 180 Kindle books. This is across’s entire U.S. book business and includes sales of hardcover books where there is no Kindle edition.” (link).

On August 3, 2010, posted an interesting infographic comparing hardcover books sales, production costs, and author royalties to e–books: As I’ve mentioned before, if you are working with an author or an author’s estate, you should consider the value of their e–book publishing rights. The rapidly changing market for books may make publishing rights, including digital publishing rights, difficult to value.

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Estate Planning for Facebook, MySpace, Twitter, and Other Social Networking Accounts

Social networking sites such as MySpace, Facebook, LinkedIn, Twitter, and similar sites enable individuals to communicate and interact easily. In a recent survey of U.S. adults who use social networking accounts, 28% use social networking site to promote themselves or their work, 28% use social networking site to make new business or professional contacts, and 89% use social networking site to stay in touch with friends (link). For family members and fiduciaries, a person’s social networking account can be a powerful tool for communicating about the individual’s illness, incapacity, or death.

According to recent surveys in the United States by the Pew Internet & American Life Project, since 2005, individuals age seventy and older have increased their Internet use more than any other age group in these surveys (link). Ivy Bean, a 104-year-old woman in England, passed away on July 28, 2010. News services reported that she was the “world’s oldest Twitter user” (CNN article; Guardian article). She had over 56,000 Twitter followers. She also was a Facebook user, starting when she was 102. She had 25,000 Facebook friend requests. Her family used Twitter to inform others of her passing (link), and her Facebook page has been left up as a memorial page (link).

If an incapacitated or deceased person has not left the social networking account password but you have access to the person’s primary e mail account, the appropriate family member or fiduciary may be able to recover the account’s password by using that social networking site’s system for recovering a lost password. If that does not work, MySpace and Facebook, the two most popular social networking sites, will not provide the password of a deceased user to anyone under their current policies.

Both MySpace and Facebook allow family members to close a decedent’s account or to leave it open as a memorial where friends and family can leave messages (Facebook link; MySpace link). Twitter is also popular for leaving memorials and thoughts about a person’s passing. When actress Brittany Murphy died on December 20, 2009, at age 32, celebrities and friends expressed their condolences and shared their thoughts on Twitter (link). Other Web sites have been created for the primary purpose of posting online obituaries and memorials, such as and Gates of Remembrance. Some of these Web sites even have online obituaries and memorials for pets.

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